When rejecting a user’s join request (student or teacher), it is essential to provide a clear explanation.
When rejecting a request in the "Join Requests" section, a pop-up window prompts you for a Comment.
Add a brief, professional comment (e.g., "Wrong School ID," "Class 9A is full").
This comment is sent back to the user, providing them with guidance on why their request was denied or how they can correct it. This feature helps maintain positive communication and reduces unnecessary support inquiries.
Managing rejected requests with comments
Managing rejected requests with comments
When rejecting a user’s join request (student or teacher), it is essential to provide a clear explanation.
When rejecting a request in the "Join Requests" section, a pop-up window prompts you for a Comment.
Add a brief, professional comment (e.g., "Wrong School ID," "Class 9A is full").
This comment is sent back to the user, providing them with guidance on why their request was denied or how they can correct it. This feature helps maintain positive communication and reduces unnecessary support inquiries.