Teacher response policy (Note)

Teacher response policy (Note)

Teachers aim to respond to parent messages promptly, but their availability is often tied to school hours and teaching load.

• Best Time to Contact: Teachers are most likely to respond during typical school or work hours (e.g., 8:00 AM to 5:00 PM local time).

• Response Time: Please allow up to 24 hours for a non-urgent response.

• Emergency: mTalim chat is not for emergencies. For urgent matters, please use the school's official emergency contact number.